Frequently Asked Questions

Textbooks

What textbooks do you buy?

We will most likely buy textbooks you have used in the past 2-3 semesters. Don’t wait too long to sell because textbooks quickly decrease in value! We are looking for the most current edition of your textbooks, but the previous edition is acceptable in some cases. Send in the ISBNs to check!

What textbooks do you NOT buy?

We don’t accept custom or school-specific editions of textbooks.  We will also reject books that are damaged by water, missing pages, or heavily highlighted.  Normal wear from use and moderate highlighting/writing is fine.

Shipping

How do I prepare my shipment?

Easy! Just pack all the books into a box. Stuff it with scrap paper or other materials to ensure the books won’t move around during shipment. Print out the shipping label provided and tape it on the package.

Is shipping really free?

Yes! We will cover the cost of mailing the textbooks. However, you will need to supply the shipping material. You can ship the books using cardboard boxes. If you can’t find anything, bubble mailers are available for a few bucks at the post office.

How long will it take to receive my shipment?

We should receive your package within 2-5 business days (depending on location) after the package is sent out.

Payment

How do I get paid?

After we receive your books, you will be paid within 2 days via bank e-transfer. You will receive an email when the package is picked up.

Please note: books received in unacceptable condition will be sent back.

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